1. Introduction & Acceptance
Welcome to xx99bet. These terms and conditions ("Terms") apply to all members using the xx99bet platform. By creating an account or using the platform, you automatically agree to be bound by these Terms.
Xx99bet is an international online gaming platform built specifically for players in Bangladesh. We offer slots, Live Casino, Sports Betting, and much more. If you use the platform without reading these terms and conditions, xx99bet will not be held responsible for any issues that arise.
These terms and conditions constitute a legally binding agreement. Please read them in full, and contact our support team if you have any questions.
Xx99bet reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.
2. Account Registration & Eligibility
To register an account and play on xx99bet, you must meet the following eligibility requirements:
- You must be 18 years of age or older.
- Online gaming must be legally permitted in the country where you reside.
- Each individual may only open one account. Creating multiple accounts is strictly prohibited.
- Accurate and truthful information must be provided at the time of registration.
- You are responsible for keeping your account password confidential.
Xx99bet reserves the right to conduct identity verification (KYC) on any account. You may be required to verify your identity using a national ID or passport before withdrawals are processed. Providing false information will result in account suspension or permanent closure, and all balances may be forfeited.
If multiple members of the same household are operating accounts from the same device or internet connection, please notify the support team in advance to avoid any issues.
3. Deposit & Withdrawal Policy
Xx99bet supports deposits and withdrawals via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket — as well as bank transfers.
Deposit rules:
- The minimum deposit amount is BDT 500.
- Deposits are usually credited to your account instantly.
- Only payment accounts registered in your own name may be used.
- Deposits made through third parties are strictly prohibited.
- If a deposit does not go through, take a screenshot of the transaction and contact support.
Withdrawal rules:
- The minimum withdrawal amount is BDT 1,000.
- Withdrawals are typically processed within 1–24 hours.
- KYC verification must be completed before any withdrawal can be processed.
- Withdrawals will be held if bonus wagering requirements have not been met.
- Withdrawals must be made to the same payment method used for the deposit.
If money laundering or illegal financial activity is suspected, xx99bet reserves the right to suspend or cancel any transaction and may report the matter to the relevant authorities.
4. Bonus & Promotion Terms
Xx99bet offers a range of attractive bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.
- Welcome bonus: A bonus of up to 100% is available on your first deposit. A minimum deposit of BDT 1,000 is required to claim this bonus.
- Wagering requirements: Wagering requirements apply to all bonuses (typically 20–30x the bonus amount).
- Bonus Expiry: Each bonus has a set expiry date; any unused bonus will be forfeited once it expires.
- Multiple bonuses: Multiple bonuses cannot be used simultaneously unless otherwise specified.
- Bonus Abuse: xx99bet reserves the right to cancel any bonus if there is suspicion of bonus system abuse.
Xx99bet reserves the right to modify, suspend, or cancel any bonus offer at any time. Full terms for each bonus are available on the relevant promotion page.
5. Gaming Rules
All games on xx99bet are powered by internationally certified software providers. Game outcomes are determined by an RNG (Random Number Generator), ensuring complete fairness.
- If a technical error affects the outcome of a game, that round will be declared void.
- Xx99bet is not responsible for disconnection from a game due to internet failure.
- The rules for each game are detailed within the game itself.
- Bets in Sports Betting cannot be changed once they have been confirmed.
- In Live Casino, the dealer's decision is final.
6. Responsible Gaming
Xx99bet takes responsible gaming seriously. We want our members to enjoy gaming as entertainment, not a source of problems. To support this, we provide a set of protective tools:
- Deposit limit: Set daily, weekly, or monthly deposit limits.
- Session Limit: Set a limit on how long you play in a single session.
- Self-Exclusion: If needed, temporarily suspend your account for a set period.
- Reality Check: Receive periodic reminders about your gaming time.
If you notice any signs of problem gambling, please contact our support team or visit our Responsible Gaming Visit the page.
7. Prohibited Activities
The following activities are strictly prohibited on the xx99bet platform. Any involvement in these activities will result in account termination and forfeiture of all balances:
- Creating or operating multiple accounts.
- Opening an account using another person's identity.
- Abusing the bonus system or exploiting game loopholes (Arbitrage).
- Using software bots or automated systems to play games.
- Attempting to hack or exploit any system on the platform.
- Engaging in money laundering or any illegal financial activity.
- Engaging in fraudulent behaviour toward other members.
- Using the xx99bet name or logo without permission.
8. Account Termination Policy
Xx99bet reserves the right to suspend or permanently close any account under the following circumstances:
- Violation of the terms and conditions.
- Providing false or inaccurate information.
- Involvement in prohibited activities.
- If KYC verification fails.
- If the account has been inactive for an extended period (over 12 months).
You may request to close your account at any time through our support team. Please withdraw all valid balances before the account is closed.
9. Privacy & Data Protection
Xx99bet is committed to protecting your personal information. We use SSL encryption technology to keep all data secure. Your information is never sold or shared with third parties, except where required by law.
For full details on privacy, please see our Privacy Policy Read the page.
10. Dispute Resolution
If you have a dispute or complaint with xx99bet, please contact our customer support team first. The support team will work to resolve the issue. If it remains unresolved after 30 days, you may escalate your complaint to our licensing authority.
For all disputes, the server logs and transaction records held by xx99bet will serve as the definitive evidence.
11. Changes to Terms
Xx99bet reserves the right to update these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via their registered email or through a platform notification.
Continued use of xx99bet after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.